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Support

3954 Posts

Posted - 01/21/2011 :  04:23:05 AM  Show Profile  Visit Support's Homepage
Hi,

Please read this before posting the bug reports:

1. If you think that there is a bug/missing feature in the library, please post the problem description in the following format:

a. Steps to reproduce (if you modified our example, please provide us with exact list of changes).
b. Expected result
c. Actual result

(the posts like I need something, but your method Aaaa:Bbbb has a bug fix it cannot be processed by our support team due to lack of information)

2. Please dont post any parts of the product source code this violates the License Agreement and these posts will be immediately deleted.

3. If the problem cannot be reproduced in our examples/samples, please open a new support ticket (http://support.bcgsoft.com/) and attach your sample where we can see the problem.

Thanks,

BCGSoft Technical Support
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